Services — Lineage Power

WHY LINEAGE Services

Expert Support, Every Step

Our trained engineers and technicians bring deep product expertise — ensuring your infrastructure performs at its best, for longer.

Trained Field Engineers

Factory-trained technicians with hands-on expertise across all Lineage product categories.

Fast Response Times

24/7 availability for critical infrastructure — with structured SLAs on AMC agreements.

Third-Party Coverage

Services available for select non-Lineage products — extending our support to your existing infrastructure.

SERVICE LIFECYCLE

Design to Decommissioning

A complete service ecosystem that supports your power infrastructure at every stage — from initial engineering through to responsible end-of-life — ensuring performance, availability, and longevity.

Engineering & System Design

Pre-project application engineering, system sizing, configuration design, and technical advisory. We work with customers from the concept stage to ensure the right product fit for site conditions, load profile, and budget — across telecom passive power and utility-scale energy storage applications.

Application Engineering System Sizing Configuration Design Technical Advisory

Supply, FAT & Spare Parts

Manufacture, quality assurance, Factory Acceptance Testing (FAT), and logistics coordination. Every Lineage product is FAT-certified before dispatch — arriving site-ready. Genuine spare parts and compatible components are available for rapid dispatch to minimise downtime during maintenance or repair.

Manufacturing QA Factory Acceptance Testing Logistics Genuine Spare Parts Fast Dispatch

Installation & Commissioning

Expert on-site deployment, system integration, testing, and commissioning. Our factory-trained field engineers follow standardised processes to ensure each system is correctly configured, validated against specification, and formally handed over with full documentation — for BESS, telecom power, hybrid power, and remote monitoring systems.

BESS Systems Telecom Power Hybrid Power Remote Monitoring

Operation & Maintenance, Remote Monitoring & Health Audits

Preventive and corrective maintenance programmes backed by structured SLAs and 24/7 response for critical infrastructure. Annual Maintenance Contracts (AMC) are available for all Lineage product lines — and also for select non-Lineage power infrastructure at your sites, extending our support to your existing installed base. Continuous remote monitoring, diagnostics, and analytics improve response time, uptime, and overall asset performance. Periodic on-site or remote system health audits assess performance parameters and infrastructure condition — with detailed reports and actionable remediation recommendations after each assessment.

Preventive Maintenance Corrective Maintenance Annual Maintenance Contracts 24/7 Response SLA Third-Party Coverage Remote Monitoring Diagnostics & Analytics Health Audits Performance Reports Remediation Plans

Refurbishment, Upgrades & Training

Comprehensive component-level repair, full system refurbishment, technology modernisation, and performance upgrades for ageing infrastructure — significantly extending asset life and reducing replacement capital expenditure. Structured product training programmes are delivered for utility operators, EPC engineers, and facility management teams.

Component Repair Full Refurbishment Technology Upgrades Product Training EPC Partners

Decommissioning & End-of-Life

Safe end-of-life planning, replacement project support, and responsible decommissioning of legacy power systems. We help manage the transition to next-generation infrastructure with minimal operational disruption — including replacement scoping, installation planning, and removal of decommissioned assets.

End-of-Life Planning Replacement Projects Legacy System Removal Transition Management

CAPABILITY SPOTLIGHT

Remote Monitoring

24x7 centralized visibility for connected energy infrastructure.

Lineage Power's remote monitoring capability is built around a cloud-based Central Network Operations Center (CNOC) that provides continuous visibility across connected BESS, renewable energy assets, and associated electrical infrastructure. Through a secure centralized platform, operators and asset managers can monitor system health, energy flow, alarms, equipment status, and performance across multiple sites in real time.

The CNOC platform is designed to support faster fault identification, remote diagnostics, alarm prioritization, and performance analysis while reducing site dependency and improving response time. With unified dashboards, historical trends, reporting tools, and scalable cloud architecture, it enables more reliable operations and stronger lifecycle support for distributed energy infrastructure.

24x7 centralized monitoring across connected assets and sites.
Real-time dashboards for system health, alarms, energy flow, and equipment performance.
Remote diagnostics and operational support for faster issue response and reduced downtime.
Multi-site fleet visibility through a secure and scalable cloud-based platform.

Lifecycle Services